by the time facebook revealed that it was partnering on a 394-unit apartment complex within...
featured in inc. magazine: do you value customer relationships like you should?
when i was a consultant at mckinsey working with fortune 500 companies, and even now when i am...
new customers are great, but don’t forget to reward the loyal customers
more and more people are weighing in on the debate: who is more important to focus on, new or loyal...
a peek at fivestars culture: working and living together
from wall street journal: fivestars inc., a san francisco-based customer-loyalty service that...
your best customers: know who they are and what they want
from visa viewpoints: all customers are not created equal. a handful of them are exponentially more...
8 ways to keep your vips happy
from fast casual online: they’re your favorite customers and the ones who you instantly...
want to grow your small business revenue? get to know your ‘vital few’
article via inc. magazine: in the 1940s, joseph m. juran coined the “80-20 rule,”...
3 tips to beat the marketing monkeys
article via fast casual: in his best-selling personal finance book arguing that investors...
5 reasons to add gift cards to a digital loyalty program
from street fight magazine: promoting customer loyalty is a broad goal that local merchants are...
forget friends and followers. focus on this secret weapon.
from inc. magazine: sure, it’s nice to have a big social media following. but there’s...